Privacy Policy

Effective Date: March 2021 — Updated for 2025

At Lady Greener Cleaning Services, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit localbes.com, book our services, or communicate with us.

1. Information We Collect

We collect the following types of personal data when you submit a form, request a booking, or contact us:

• Name and contact details (phone number, email address)
• Address for cleaning services
• Service details and preferences
• Billing information (if applicable)
• IP address and browser details
• Messages or notes you provide

2. How We Use Your Information

Your information is used to deliver our services in the safest and most efficient way possible:

• To schedule, manage, and complete cleaning services
• To contact you regarding bookings, updates, or questions
• To improve our website and customer experience
• To process payments and generate invoices
• To comply with Dutch laws and regulations

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity — to provide the cleaning service you requested
• Legitimate interest — improving service quality and communication
• Consent — when you submit personal data through our forms
• Legal obligation — maintaining tax or administrative records

4. How We Store & Protect Your Data

We store your information securely using encrypted systems and modern security practices. Only authorized personnel have access to customer data.

5. Sharing of Information

We never sell your personal information. We may share your data only with:

• Professional cleaners assigned to your booking
• Payment processors (e.g., Stripe, bank systems)
• Legal authorities only when required

6. Cookies & Tracking

Localbes.com uses cookies for:

• Website functionality
• Analytics (Google Analytics)
• Advertising optimization (Google Ads)

7. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Request corrections
• Request deletion (“right to be forgotten”)
• Withdraw consent
• Request data transfer

8. How to Contact Us

For privacy-related questions or GDPR requests, contact us at:

Phone: +31 6 87011268
Email: info@ladygreener.com

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.